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MK ROYALE

TIMELESS STYLE. EVERY DAY.

Aapke style ko khaas banane ke liye classy aur stylish watches. MK ROYALE ke saath apna andaaz behtar banayein.

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Hamari latest updates aur offers ki khabar email par hasil karein.

Aapke Sawalat — FAQs

1. Order kaise place karein?

Apni pasand ki watch select karein aur product page par jaa kar order place karein. Apna naam, mobile number aur mukammal delivery address sahi darj karein.

Agar order mein madad chahiye ho to website par maujood WhatsApp button se rabta karein.

2. Kya Cash on Delivery available hai?

Ji haan! Order confirm karne ke liye Rs. 250 advance dena hoga.

Baqi payment parcel receive karte waqt COD ke zariye karein. Rs. 250 advance aapki watch ki total price mein adjust hoga.

3. Delivery mein kitna waqt lagta hai?

Aam tor par delivery mein 3 se 5 working days lagte hain.

Remote areas, public holidays ya courier ki wajah se delivery mein mazeed waqt lag sakta hai.

4. Rs. 250 advance kyun dena hota hai?

Advance order confirm karne aur dispatch process ke liye liya jata hai.

Yeh aapki watch ki total price ka hissa hai, is liye baqi COD payment mein isay dobara add nahi kiya jayega.

5. Kya order cancel kar sakta hoon?

Agar aap order cancel karna chahte hain to dispatch se pehle jald se jald customer support se rabta karein.

Advance ki wapsi cancellation ki wajah aur applicable refund policy ke mutabiq hogi.

6. Ghalat ya damaged watch mile to kya karein?

Parcel receive karte waqt watch check karein. Agar ghalat ya damaged item mile to mumkin ho to 24 ghanton ke andar support ko inform karein.

Parcel, packaging aur issue ki clear photos ya unboxing video share karein taake complaint review ki ja sake.

7. Return ya exchange kaise hoga?

Return ya exchange ki request ke liye customer support se rabta karein aur order ki details dein.

Item ki condition, issue aur request review karne ke baad applicable policy ke mutabiq agla process bataya jayega. Sirf pasand badalne par return ya exchange ki guarantee nahi hai.

8. Refund kitne din mein milega?

Refund sirf review aur approval ke baad applicable hota hai.

Approved refund ka tareeqa aur waqt aapko confirm kiya jayega. Advance payment ki refund eligibility cancellation ki situation aur applicable policy par depend karegi.

9. Apna order track kaise karein?

Order dispatch hone ke baad agar tracking details milti hain to unhein courier ki website par check kar sakte hain.

Tracking details na milne par apne order number ke saath customer support se rabta karein.

10. Kya meri personal information safe hai?

Order process karne ke liye aapka naam, contact number, delivery address aur zaroori order details use ki ja sakti hain.

Mazeed maloomat ke liye neeche Privacy Policy par click karein.

Shipping Policy

Delivery, dispatch aur shipping ke rules parhein

Delivery time: Aam tor par order ki delivery 3 se 5 working days mein hoti hai. Remote areas, holidays aur courier delays ki wajah se waqt barh sakta hai.

Order confirmation: Order ke liye sahi naam, mobile number aur mukammal address dena zaroori hai. Rs. 250 advance ki confirmation ke baad order process kiya ja sakta hai.

Payment: Rs. 250 advance total product price mein adjust hoga. Baqi amount parcel receive karte waqt COD ke zariye ada karna hoga.

Delivery charges: Delivery charges, agar hon, checkout ya order confirmation ke waqt bataye jayenge.

Delivery issue: Agar parcel late ho ya delivery ki koshish nakaam ho to order details ke saath customer support se rabta karein.

Return & Refund Policy

Return, exchange, cancellation aur refund ki policy

Damaged ya ghalat item: Parcel receive karne ke baad mumkin ho to 24 ghanton ke andar issue report karein. Photos, packaging aur unboxing video complaint review mein madad karte hain.

Item ki condition: Inspection ke liye watch, box aur tamam accessories ko sambhal kar rakhein. Baghair approval item wapas bhejne se pehle support se instructions lein.

Return/exchange approval: Har request item ki condition aur complaint ke mutabiq review hogi. Return ya exchange tabhi process hoga jab request approve ho.

Refund: Approved refund ke liye customer ko tareeqa aur expected processing time confirm kiya jayega. Refund mein delivery charges ka treatment case ke mutabiq bataya jayega.

Advance aur cancellation: Rs. 250 advance total price mein adjust hota hai. Cancellation par advance ki refund eligibility order ki status aur applicable circumstances ke mutabiq review hogi.

Order place karne se pehle product details aur payment terms parh lein. Kisi bhi sawal ke liye customer support se rabta karein.

Privacy Policy

Aapki information hum kaise use aur protect karte hain?

Information collection: Order place karte waqt naam, phone number, email, delivery address aur order ki details collect ki ja sakti hain.

Information ka use: Yeh details order confirm karne, delivery arrange karne, customer support aur zaroori order updates ke liye use hoti hain.

Service providers: Order complete karne ke liye zaroori details courier, payment provider ya relevant service provider ke saath share ki ja sakti hain.

Marketing emails: Agar aap newsletter subscribe karte hain to aapko store updates aur offers mil sakte hain. Aap marketing emails se unsubscribe kar sakte hain.

Security: Hum personal information ko protect karne ke liye munasib steps lene ki koshish karte hain. Internet par data transfer ya storage ki 100% security ki guarantee nahi di ja sakti.

Your choices: Apni information ke hawale se sawal ya request ke liye customer support se rabta karein. Qanooni ya order-related zarooriyat ke tehat kuch records rakhna zaroori ho sakta hai.

Terms & Conditions

Website aur orders istemal karne ki sharaait

Order place karte waqt aap sahi contact aur delivery details dene ke zimmedar hain. Order confirmation, stock availability aur payment verification ke baad order process kiya ja sakta hai.

Product ki appearance screen settings ki wajah se tasveer se halki mukhtalif nazar aa sakti hai. Product ki description aur listed price order karne se pehle check karein.

Delivery, cancellation, return aur refund par is footer mein di gayi relevant policies apply hongi. Qanoon ke tehat aapke lazmi huqooq in terms se khatam nahi hote.

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